Privacy Policy

Effective Date: June 24, 2024

At Ceramie, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. By accessing or using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect personal information from you when you interact with our website or services. This information may include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
  • Non-Personal Identification Information: Browser type, IP address, pages visited, time spent on pages, and other anonymous usage data.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website, analyze usage patterns, and customize content. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.
  • Communication: To send you information about your order, updates, and promotional materials that may be of interest to you.
  • Improvement: To improve our website, products, and services based on feedback and usage patterns.
  • Security: To protect against unauthorized access, fraud, and other illegal activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: We use encryption technology to protect your personal information during transmission.
  • Secure Servers: Your information is stored on secure servers that are only accessible by authorized personnel.
  • Payment Information: We do not store your credit card information on our servers. All payment transactions are processed through secure gateways.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also share information:

  • With Service Providers: To perform functions on our behalf, such as payment processing and shipping.
  • For Legal Reasons: To comply with legal obligations, respond to subpoenas, court orders, or legal processes, or to protect the rights, property, or safety of Ceramie, our users, or others.

5. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Your Rights

You have the right to:

  • Access and Update Information: Request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
  • Opt-Out: Unsubscribe from marketing communications by following the unsubscribe link in any email you receive from us.
  • Request Deletion: Request the deletion of your personal information from our records, subject to legal and contractual restrictions.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@ceramie.com

Thank you for trusting Ceramie with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.